FAQs

Below are answers to some common queries. However, if the information you're looking for is not here, just email us on info@thekingshead.ie and we'll be happy to assist.

Payments

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping

Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.

Shipping rates can vary depending on your region and are calculated at checkout.

Yes, we ship our products all over the globe. Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

Returns

Yes, we offer full and partial refunds when necessary. Please email info@thekingshead.ie with any specific queries.